Information we collect
When you create an account, enrol in a course or contact Hatmee IT Academy, we collect the details you provide, including your name, email address, mobile number and enquiry. Learning records include course enrolments, lesson progress, assignments and certificates. Orders and payment references are retained for purchase and support records.
How information is used
We use this information to provide account access, deliver learning content, track progress, issue certificates, handle payments and respond to support requests. Authorised staff access information needed for their responsibilities.
Payments and service providers
Payments are processed by the payment provider selected at checkout. Do not send card details, PINs or payment passwords through our contact form. Hosting, authentication, communications and payment services may process information needed to deliver their services.
Cookies and optional tracking
Essential storage keeps your account signed in and remembers preferences. Optional analytics and advertising tools are controlled by the website's cookie preferences. See the Cookie Policy for details.
Your information
You can update your name and mobile number in Account settings. Contact us to request access, correction or deletion of other personal information. Some records may need to be retained for legal, accounting or dispute-resolution requirements.
Contact and updates
Use the Contact page for privacy enquiries. Changes to this policy will be published on this page.